DWe’re excited to announce updates to our billing system through InvoiceCloud, aimed at providing greater flexibility for our customers. Starting January 10th, the following changes will take effect:

💳 Payment Options & Fees:

• ACH Payments:

o No maximum payment limit

o $0.40 processing fee

• Credit Card Payments:

o No maximum payment limit

o Minimum fee: $2.95

o For payments over $100: 2.95% of the transaction amount

🔄 Why the Change?

We’ve updated our fee structure to remove the original $300 cap per transaction, giving you the ability to pay larger bills in a single transaction without restrictions.

💡 Save on Fees:

For bills over $100, we recommend switching to ACH payments to avoid higher credit card fees. ACH payments offer a low, flat processing fee of just $0.40, providing a more cost-effective option.

These changes are designed to make bill payments more convenient and adaptable to your needs. For more information or to register, visit: https://www.invoicecloud.com/portal/(S(uw4fmcb2q2nzi0lv1gxyhxid))/2/Site2.aspx?G=00b440ef-eb75-464c-82d2-dc2f643c0814 

Thank you for your continued support and cooperation as we enhance our services for the Lunenburg community!

💧 Lunenburg Water District – Committed to Serving You Better!

Effective immediately, the Lunenburg Water District is implementing water use restrictions to ensure the conservation and adequate supply of water for all residents. These restrictions are in place from May 1st to September 30th and apply to all non-essential water use between 9 AM and 5 PM.

Key Restrictions:

• Level 1 (Mild Drought): Watering allowed 1 day per week, only before 9 AM or after 5 PM.
• Level 2 (Significant Drought): Outdoor watering limited to hand-held hoses or watering cans, used only before 9 AM or after 5 PM.
• Level 3 (Critical Drought): Ban on all nonessential outdoor water use.
• Level 4 (Emergency Drought): Ban on all nonessential outdoor water use.

Restricted Nonessential Outdoor Water Uses:

• Irrigation of lawns via automatic irrigation systems or sprinklers
• Filling of swimming pools
• Washing of vehicles (except at commercial car washes)
• Washing exterior surfaces, driveways, or sidewalks (except for necessary treatments)

Allowed Uses:

• Establishing new lawns or plantings (May and September only)
• Public parks and recreational fields (before 9 AM and after 5 PM)
• Gardens, flowers, and ornamental plants (hand-held hose or drip irrigation)
• Lawns (hand-held hose only)

Exemptions:

• Health and safety reasons
• Regulation compliance
• Food and fiber production
• Livestock maintenance
• Core business functions (e.g., golf course greens)

The Board of Water Commissioners will continue to monitor water levels and will adjust restrictions as needed. Stay informed through local newspapers, the District’s website, and by signing up for our e-subscriber notifications.

Your cooperation is essential to ensuring our community’s water supply remains sustainable. Thank you for your understanding and compliance.

The Massachusetts Avenue Watermain Replacement Project is anticipated to begin in early July. The replacement of this segment of water main will ensure a consistent and reliable supply of clean water to homes, businesses, and public facilities adjacent to the project area. Construction activities are schedule to take place Monday through Friday between the hours of 7 AM and 4 PM. We will do our best to keep the community informed about the construction activities and provide advanced notice of any anticipated impacts, such as service interruptions. Police detail officers will be on site to facilitate safe traffic movements through the work zone. Expect delays while traveling in the area and plan accordingly. 

Please note a new line-item charge for the Massachusetts Avenue Water Main Project is anticipated to start wtih the October 1, 2024, bills.

We would like to extend our appreciation to everyone who attended the Lunenburg Water District meeting on May 16th. Your participation and engagement are crucial in ensuring that our community's needs and concerns are addressed. Your voices were heard, and your contributions will help guide our efforts moving forward. Thank you for your continued support.